Minimum Licensing
Standards consultation

Greater Manchester’s proposed taxi and private hire Minimum Licensing Standards are designed to make services safer and more customer-focused, with high environmental and accessibility standards.

They are intended to give peace of mind to every customer that the vehicle, driver and operator have been checked to a high standard.

Following the consultation and review of feedback, the agreed standards, and the timelines for their implementation, will be confirmed. This will make sure that taxis and private hire services continue to play an important role in Greater Manchester’s plans for a fully joined-up and environmentally friendly transport system.

Click here to view Clean Air Plan British Sign Language animation

The proposed Minimum Licensing Standards focus on four areas:

Drivers

  • Common standards on criminal record checks
  • Medical examinations
  • Knowledge tests (including local area knowledge, licensing law and road safety)
  • English language proficiency
  • Driver training on safeguarding and disability and dementia awareness
  • Driving proficiency
  • Dress code

Vehicles

  • Vehicle emissions (diesel Euro 6 and above, petrol Euro 4 and above, with an ambition for a zero-emission capable fleet)
  • Vehicle age (under five years at first licensing, no older than 10 years)
  • Vehicle colour (black for taxi/hackney, white for private hire vehicles)
  • Vehicle livery (common Greater Manchester design with council logo incorporated)
  • Accessibility (all taxis to be wheelchair accessible)
  • Vehicle testing
  • CCTV
  • Specific standards for executive hire
  • Vehicle design and licensing requirements

Operators

  • Basic criminal record checks for all private hire operators and staff
  • More stringent requirements related to booking records
  • Operators taking more responsibility for driver and staff behaviour

Local authorities

  • Submission of licence applications up to eight weeks in advance of licence expiry
  • If approved, licence to be issued within five working days
  • Common enforcement approach and framework to which licensing fees are set
  • Training for councillors reviewing licence applications

We’re also proposing a step-by-step process to reducing harmful vehicle emissions, with the aim of
an entirely zero-emission-capable taxi and private hire fleet across Greater Manchester by 2029.

consultation documents

Consultation documents

The consultation asks for your views on the proposed set of minimum licensing standards which will help deliver a shared vision for taxi and private hire services in Greater Manchester. This consultation will be the first of its kind and we’d like passengers, taxi and private hire drivers and operators to give their views.

Below are some documents giving more information on the proposals and consultation.

consultation support

For support to respond to the consultation
or to request hard copies of the consultation
document and questionnaire please email
info@gmtaxistandards.com or phone
0161 244 1100.

Support for non-English speakers is available
on 0161 244 1100.

Prosimy o kontakt przez email info@gmtaxistandards.com lub telefonicznie pod numerem 0161 244 1100 po pomoc w odpowiedzi na tą konsultację lub aby móc otrzymać egzemplarze dokumentacji z podsumowaniem wraz z ankietą.

Wsparcie dla osób nie mówiących po angielsku można otrzymać pod numerem 0161 244 1100.

દસ્તાવેજના સારાંશ અને પ્રશ્નાવલિની નકલો મેળવવા માટે અથવા આ પરામર્શનો જવાબ આપવા માટે
મદદ મેળવવા કૃપા કરીને info@gmtaxistandards.com પર ઇમેઇલ દ્વારા સંપર્ક કરો

અથવા તમે 0161 244 1100 પર ટેલિફોન કરી શકો છો.

જે લોકો અંગ્રેજી નથી બોલતા, તેઓ મદદ મેળવવા, 0161 244 1100 પર ટેલિફોન કરી શકે છે

للحصول على الدعم للرد على هذه الاستشارة أو لطلب نسخ من الوثيقة الموجزة والاستبيان، يُرجى التواصل على
البريد الالكتروني info@gmtaxistandards.com
أو الاتصال بالرقم 1100 244 0161.
يتوفر الدعم لغير الناطقين باللغة الانجليزية على الرقم 1100 244 0161.

এই পরামর্শে সাড়া দিতে সাহায্যের জন্য অথবা সামারি ডকুমেন্ট অর্থাৎ সারমর্মের এবং প্রশ্নমালার কপি পেতে ইমেইলে যোগাযোগ করুন- info@gmtaxistandards.com

অথবা, এই নাম্বারের ফোন করুন- 0161 244 1100

যারা ইংরেজি বলেন না তাদের জন্য সহযোগিতার ব্যবস্থা রয়েছে। সাহায্য পেতে এই নাম্বারে ফোন করুন- 0161 244 1100

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Talk to us

Due to government guidance around social distancing, and with public gatherings being limited in their size, we’ve created a virtual engagement space, which will be open 24 hours a day during the consultation.

It includes all the consultation materials and will have chat sessions available, where you can ask any questions about the proposed standards from your computer, tablet or mobile phone.

We’ll also be holding online Microsoft Teams webinar events, with more detailed information for the taxi and private hire trade and businesses on Minimum Licensing Standards and the Greater Manchester Clean Air Plan. These events will be accessible from the virtual engagement space or you can sign up by clicking the button below.

Case studies

We’ve produced case studies explaining the possible effects of the Greater Manchester Minimum Licensing Standards and Clean Air Plan proposals on licensed vehicles in each local authority area. These are based on the current proposals and are subject to change following consultation and confirmation of government funding.

Out-of-town private hire services

Current legislation means that some private hire drivers and vehicles which operate in Greater Manchester are licensed by councils from other areas in England and Wales.

This means we can’t guarantee a high standard of service from ‘out-of-town’ drivers.

We think our Minimum Licensing Standards proposals will help give customers the confidence that they are using a high-quality, safe and reliable service.

We’re working with partners from across the UK who share our concerns and asking government to consider changing the law.

We want the law to help us make sure that anyone who drives or operates a taxi or private hire vehicle in Greater Manchester meets high safety standards and is licensed in Greater Manchester.

Website updates

8 October 2020

Website launched
Online questionnaire open

12 October 2020

Updated version of consultation document uploaded (correction to timetable diagram on page 18)

Updated version of information sheet for taxi and private hire services uploaded (correction to timetable diagram on page 4)

Final version of Equality Impact Assessment for Minimum Licensing proposals uploaded

13 October 2020

Link to screen-reader version added to online questionnaire

14 October 2020

Virtual engagement space launched